Question 1

How long does it take to process a stationery order?

Accepted Answer

After the order is placed, it takes about 3-4 days for the order to be processed, then the order would be shipped to you.

Question 2

Where will I receive the tracking details for my order?

Accepted Answer

After the order has been shipped, the respective tracking details would be sent to the registered email. Please make sure to submit an active email.

Question 3

Can I add a gift card to my order?

Accepted Answer

Yes!
If you'd like to add a gift card to your order, please send us an email on jiyadesignss@gmail.com along with your order number and the message you'd like us to put in the order.

Question 4

Can I change the details in my order if I mistakenly put the wrong details?

Accepted Answer

Yes. If you have submitted the wrong details, immediately send an email to jiyadesignss@gmail.com along with your order number, name and the updates required. This is only possible if the order has not been shipped yet.

Question 5

Do you ship across India?

Accepted Answer

Yes, shipping is available across India. Delivery times may vary based on your location.

Question 6

Are returns or cancellations available?

Accepted Answer

No, cancellations and returns are not available. Cancellations will only happen if the problem occurs at our end.

Free gift on all orders above Rs. 499!

Frequently Asked Questions